315 Privacy Policy — how your information is protected
At 315, protecting your personal information is our top priority. This page clearly explains what data we collect, how we use it, and your rights—all explained plainly in Bangla.
What Information We Collect
The following types of information may be collected when using the 315 platform:
- Name, email address, or phone number provided at registration.
- Date of birth (for age verification).
- User-created usernames.
- National ID or passport details for KYC verification (if applicable).
- Mobile numbers for bKash, Nagad, or Rocket (to verify transactions).
- Deposit and withdrawal amounts and dates in BDT.
- Transaction reference number and status.
- Full bank card numbers are not stored.
- Device type, operating system, and browser version.
- IP address (to estimate geographic location).
- Screen resolution and language settings.
- Session duration and page visit details on our platform.
- Which games or betting markets were participated in.
- Bet amounts, results, and history.
- Records of promotions or bonuses received.
- Contact history with customer support.
Purpose of data use
315 uses collected information only for the following legitimate purposes:
- Account Management: For registration, login, account verification, and security purposes.
- Payment Processing: To complete deposits and withdrawals and prevent fraud.
- Gaming Services: To facilitate participation in betting, games, and jackpots.
- Customer support: To resolve issues and respond to user questions.
- Relevant promotions: To display relevant offers based on user behavior.
- Legal Obligations: To comply with applicable laws and regulations.
Cookies and tracking technologies
The 315 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser. They are used for purposes including:
- Keeping login sessions active and remembering account identity.
- Language preferences and platform settings saved.
- Testing and improving service functionality.
- Security checks and fraud prevention.
You can disable cookies in your browser settings, but some platform features may be limited. Consent will be requested for non-essential cookies.
Sharing and storage of data with third parties
- Only necessary transaction information is shared with bKash, Nagad, or Rocket for payment processing.
- Shared with authorities due to legal obligations or court orders.
- Working with security experts to investigate fraud.
- Only game-provider data necessary for game operation.
- Active account information is stored as long as the account remains active.
- Some information may be retained for up to 5 years after account closure for legal purposes.
- Transaction records are retained as required by financial regulatory rules for a specified period.
- Data is securely deleted after the retention period ends.
Your Rights and Data Security
User Rights
As a 315 user, you have the following rights:
- Right to access: You can request to see what information 315 holds about you.
- Right to correction: You can request correction of incorrect or incomplete information.
- Right to deletion: You can request deletion of your data under certain circumstances.
- Right to restrict processing: In some cases, requests to temporarily suspend data use are possible.
- Right to object: You can opt out of marketing communications.
To exercise this right, contact support: [email protected]
Data security measures
315 uses the following technical measures to protect your data:
- All data transfers use SSL encryption.
- Passwords are always stored in hashed format — never in plain text.
- Server access is restricted to authorized personnel only.
- Regular security audits and vulnerability tests.
- Automatic alerts if suspicious logins are detected.
Policy changes and communication
Policy update procedure
315 may update this privacy policy as needed. For significant changes:
- Clear notices will be displayed on the platform.
- Messages may be sent to your registered email or phone.
- The date of changes will be indicated on this page.
Continuing to use the platform after updates implies acceptance of the new policy. Please check this page regularly.
Requests for accessing, correcting, or deleting information:
For frequently asked questions FAQ page View.
We usually respond within 3–5 business days.